Dale Dixon, President of the Boise Better Business Bureau, published this article in the Idaho Stateman on September 16, 2010.
The Better Business Bureau is often stereotyped as the complaint people or the scam watchdog organization. If you turn to this column on a regular basis, you know we talk a lot about scams.
But there is something else you should know about the BBB: As a 501(c)(3) nonprofit, our mission is to build trust in the marketplace. We do that a number of ways, including calling out the bad guys through columns like this and educating consumers about wise spending and giving. We also go out of our way to recognize those businesses that set the bar for acting with ethics and integrity.
Today I would like to spend some time with you sharing another way we build trust in the marketplace: by setting standards for businesses and encouraging best practices.